I've been a customer with Swezey Fuel Co. for approx. 7 months. Not that it's been all good. As it turned out I ran out of heating oil where I had to call Swezey to advise they had $900.00 of my money (chose budget) & no oil was delivered in 6 months. Fast forward to the hot water tank I had prior to switching to Swezey was leaking. I called Swezey Fuel for an estimate on a new hot water heater. I choose to fast forward again because it wasn't pleasant. Then came Scott L. the technician to replace the hot water tank. He was a very kind & able technician. Scott L. was the highlight of my dealings with Swezey Fuel because he was considerate to my prior history with Swezey Fuel. For instance in speaking with Tony as he gave me the estimate I was stating to him it was too high. His response was "feel free to get other estimates." I will take this opportunity to say "I don't need anyone's permission to get other estimates.!" I suspect if I were a man he would not have said that to me. Then at last Scott L. was in the picture. This young man was respectful & had a way of erasing the prior dealings I went through with having no heat after running out of oil, Carl was condescending on the phone & Tony's estimate was too high. Thank you Scott.
more