Ron called me about 30 minutes before arriving which I requested. I asked him to wear floor protectors over his shoes which he did. He inspected my split ac/heat unit thoroughly and recommended a part to eliminate a constant noise which he attributed to a gear mechanism. He also tightened a couple of faucets for me. Finally, Ron informed when leaving that once the part was in the shop the office would call to set up an appointment.
I have had previous experience with Ron and he is very knowledgeable and thorough.
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