My gas burner went out Jan 4 at the peak of the winter storm. The winds were swirling the snow around, making visibility very difficult. But Joe G showed up to make repairs it was no easy job as Joe had to make 3 return trips to put all things in working order. A job above just doing a job he cares about his customers and the company is lucky to have a competent and caring employee. The customer service ladies did a great job as well. Dennis V
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