Many issues with a recent whole house repipe. I was recommended pex which was not a choice i would have made on my own. I wanted copper but was told pex would save me on drywall repair. More on that later. The workers were great guys. Showed up on time and completed the pipe work on budget. There are issues with the work though. First off they were cutting the drywall with hand saws rather than spinning saw. Makes for longer completion time and sloppier cuts. They did not cut stud to stud they just cut holes that are uneven. Even after asking for them to square the holes off they were still very sloppy. This adds to drywalling time. Now for the really bad. They removed an entire ceiling in my home in the laundry room unnecessarily. The drywaller told me that it could have been done with a small hole. Before they left i pointed out my dissatisfaction with the missing ceiling and would not sign off on the work as satisfactory. Now for the awful. The owner of the company then went on a tirade on the phone and with more than 10 emails in less than a day threatening me with the sheriff telling me i was berating him telling me this was personal because i would not sign off on work without getting my drywaller to look first to estimate the damage. Mind you i paid less than 24 hours after the work was completed. They sent me an invoice with pictures of the work that showed all areas except for the ceiling. The owner agreed to give me a $300 credit toward the cost of drywall repair if i would sign off on the work and threatened to rescind this offer if i did not accept it without consulting the drywaller first. He was very unprofessional and heated for no good reason. Ive been told by this drywaller that the actual replacement cost of that ceiling will be $1400 and that his company does the same work eg whole house repipe with pex for the exact same amount they did it for but they replace the drywall as they go for no extra charge. They also changed my hose bibs from frost free to regular without telling me beforehand and they did not install them with a shut off valve with bleeder and access panel. Very upset that they only sent out 2 guys to do the work one who seemed to be training and that i am ending up spending an extra 2-3000 dollars on this job unnecessarily. I hope this review saves others the time money and headache that i am having to deal with.
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