If I had seen a testimony like this before I dropped my pet off, I would have been so grateful.
Let the pictures speak for themselves. Any Business who would return a pet (I picked the animal up, this is not a packaging error) to an owner looking like this and think that there was NO problem, is living in a fantasy world. When I expressed my shock, he had nothing but excuses. He saw NO problem with this "service".
On the day of drop-off, the animal was in pristine condition, but came back looking like this? I had planned this procedure for 3 years prior to my pet's death, so I knew the procedure --I just picked the WRONG facility. I had no idea that this outcome was even possible. There was no commonsense to this, just sloppy workmanship and no remorse for it either.
Don't have enough space to discuss the endless emails and back and forth about this pet, but basically it ended when the owner refused to refund my full payment, and then I threatened to sue for a refund and damages.
He has been in business a long time, so probably does well or better with different animals--not specialty ones. They have NO business doing an animal like mine apparently. He didn't follow the pose picture, he freeze dried the rabbit wet instead of with dry hair, and the pictures say it all. There are so many industry mistakes with this animal's return condition that I cannot post. It was just sloppy, careless, workmanship to the highest degree!
This was a gorgeous animal, and my pet was mutilated by this business's work.. This was to be an honor to my pet's memory, instead, it was a trashing of my pet's memory. A horrible way to remember the love of your life. He ruined the one chance I had to preserve my Beloved pet.
Attention Preserved Pets: If you stand by your work, then you should have NO problem with someone posting your finished product.
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