I don't recall who I spoke with in service repair, yet she was great. Gave options and explain OT cost if I went with same day. It's too hot and I went with that option. Steve arrived about 4:15, diagnosed the problem quickly. Made the repair quickly and stuck around to ensure the AC unit was cooling again. He outlined the time frame of how long the unit would run. First removing the humidity and then I would start noticing a temperature decline. He checked my filters and they need to be replaced. However, mine is an odd size and although I thought I had some, I didn't. He was willing to change them out if I did, because it isn't one that is stocked. After having a medical procedure yesterday, I was thankful that my home had cooled down and was comfortable by bedtime. Thanks, Steve - Great Job!
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