The customer service at this YMCA is appalling and it comes from the top down (Joe Palsey). The After School Children's program is absolutely horrible. They do not watch the children, the director (Rondel Youngblood) is completely obnoxious and there are children there who are constantly in trouble and harassing and assaulting other children, yet if you complain, they begin to harass you and your children. It is an unsafe environment for children. It is also not well kept. The pool is often not available and the facility is run down and not kept very clean. I highly recommend avoiding this YMCA.
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