Mike came to offer a second opinion after we received a diagnosis from another company stating that we needed substantial repairs to our HVAC unit, recommending that we might want to replace our HVAC system. Mike quickly diagnosed the issue, and informed us that our HVAC system was OK. The second opinion turned out to be the most important, as Mike had the heat back on immediately.
I feel as though the other company may have been trying to sell us a new system since the mild winter has likely not been kind to the HVAC repairs/replacements industry. I appreciate Mike's honesty and his expertise, and we will be using Signature HVAC for our service from now on.
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