Our Tech was Bobby S. -- but his name was not listed on your drop down menu
Bobby showed up within 45 minutes of our call arriving at 7:50am - even tho the office had told us our problem wasnt a "no heat" emergency and that they couldn't give us a time frame for the service call. Bobby was very professional -- the unit seemed to be working correctly, but after some persistent diagnostic work -- he found the exact problem that we were experiencing --- he explained everything to me and what he would be doing to fix it! Also advised on upgrades that would help us -- but was never pushy about them. He was very clean and neat and left no mess behind!! We were definitely very pleased and appreciative of all his help!!!
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