I called Universal Plumbing & Sewer when my sump pump died over the weekend. Billy arrived during the window they had provided, just a few hours after my call. He was a friendly, polite guy who seemed to know his stuff. We chatted as he replaced my old pump, and he took some extra time (on what was his last call of a Saturday evening) to take a look at my old system and give me some advice on things I could do to improve it. When all was said and done, he was in and out in under an hour and my new sump pump was good to go for less than I had expected to pay. I'll be calling Universal again!
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