Dale was dispatched to install a part that was ordered on 2-09 and received on 2-11. He installed the part and we will have to wait to see if that resolves the problem. I have had to manage this problem between Fast and Rheem much to my disgust. The Fast techs and Rheem didn't seem to be on the same page and when I ask why I had to be involved, A Fast representive got the part coming after 3 weeks
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