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DB's Plumbing & Drain (Tommy B) - Review by Guest | DB's Plumbing & Drain

DB's Plumbing & Drain

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DB's Plumbing & Drain (Tommy B) 2/6/2017

Stellar service from start to finish. Tommy B was very prompt, arriving during the window of time scheduled by the office within two hours of our initial phone call to report a leak in the garage. We also greatly appreciated the text that included his name and photo sent to our cell phone 20 minutes before his arrival (a fantastic safety feature). He quickly identified the problem, thankfully had the needed supplies to replace the damaged copper pipe, was communicative throughout the process, providing accurate expectations of what needed to be done and how long it would take plus costs to be incurred, and finally thoroughly cleaned up the areas where he had worked. Tommy B was pleasant, extremely polite, and comprehensive in his answers to all questions. Excellent work! more
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