John is terrific. He came to my house on a snowy Saturday because some of my toilets were backed up. By the time he left, he'd been all through my crawl space as well as my septic tanks and diagnosed a problem that will correct crawl space water problems that have been unresolved for a long time.
He took steps to ensure I could use my toilets until a septic pumper can come, while keeping a careful eye on the cost for me.
On top of that he was pleasant and cheerful despite being snowed on outside, and awful working conditions under the house on a freezing-cold day. .
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