Ryan was out this afternoon to follow-up with my request to check a piece of PVC pipe that was broken off my furnace. Ryan explained to me what the piece was and its function. He explained how it could be repaired and very efficiently replaced the broken tubing with a comparable piece. Ryan was very polite, knowledgeable and professional. Thank you, Ryan, for your service today, and thank you Joline for your understanding and lightning-speed assistance. You all are truly a remarkable team!
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