Phillip and his co-worker were on time, listened patiently to our concerns, went on our roof to inspect and to remedy our fireplace chimney problem, and came back to explain to us, in detail and in terms we could understand, what they found and what was repaired. Just a great crew representing Kohles & Bach.
We too are very appreciative of Kathy's working with us to get Phillip scheduled as soon as possible. Here willingness to search out the best and earliest time for Kohles & Bach to service our problem was impressive, particularly given we were a new customer.
Can't say enough positive about Kathy, Phillip, and Phillip's co-worker.
Tom Kane
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