Very Poor Company. I Spent Over $8000.00 On New 4 Ton Payne AC Package Unit. The First Install.. They Had An Assistant Duct Cleaner & A Service Guy Come Out And Try To Do The Job & After 8hr Plus, 18 Tries Just To Put The 2 Ducts On. The One Guy Got So Upset With The Ducts He Started Punching The Back Of The Unit Yelling **** **** ****.. The Unit Was Not Level And Making A Bad Tapping Noise. They Didn't Have A Reamer To Make The Hole For The Electric So He Used Pliers.. Not Counting All The Scratches And Dents From His Drill Falling Over On Top Of The Unit... $8000.00.... After Talking With Many People At The Company, They Didn't Want To Do Anything About It Until So I Called The Credit Company And Disputed The Charge. I Was Finally Was Told By The VP It Would Be Replaced With A New Unit. After Almost 40 Days It Was Switched For A 4 Ton Bryant AC Package Unit, NOT A 4 Ton Payne, Like I Was Told.. When They Came Out The Second Time To Take The First Unit Away And Replace It. The Install Guys Said The Ducts Had Water In Them And The Return Was Crushed In Several Places. I Have Pictures And Video's Of Everything I'm Saying.... I WOULD NEVER RECOMMEND THIS COMPANTY FOR ANYTHING.
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