I got some flowers for my wife's birthday, ordered it 3 days in advance and it never showed, so they offered an upgrade for the next week and PROMISED delivery before 3 and I couldn't believe it that it didn't show again. So I called again only to be put on hold AGAIN for 15-30 minutes and tranfered from one person to another, so instead of having me call back the next day I let them talk me into another chance, so now after the 3rd attempt at this it still never showed up, I don't get it, and my wife works at a large company not like it's hard to find or anything. So I called AGAIN and got the refund thing going, after holding twice for at least 10 minutes and am now waiting for them to call me back. What the hell is so hard about refunding money and delivering
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