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Unacceptable - Review by Guest | Oaks Of Heatherwood Llc

Oaks Of Heatherwood Llc

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Unacceptable 8/29/2016

I lived at the Oaks of Heatherwood for a little over a year. They do a fantastic job maintaining the outside of the facility. I can't say the same for the inside. When I first moved in the smell of the hallways was automatically off putting. Then when I did my walk through it was apparent the apartment hadn't been thoroughly cleaned. The edges of the carpet were dirty, there was hair everywhere, and there was a dirty diaper under the sink in the bathroom. Because I had a short timeline before I started my job I took the apartment anyway, even though it is a little more expensive than what you really get for the apartment. After this I never really had a problem. I key broke in my lock and I was only locked out of my apartment for 1 hour until the maintenance person finally got me back into my apartment. Come spring time I went to turn on my air conditioning unit and it didn't work. I sent the property manager an email and she wouldn't respond to me. Finally two weeks later on a 90+ degree day I called her and only then did they finally replace my A/C unit. Later in the spring I started to have an ant problem in my apartment. I never left food out and my apartment was clean. I even bought ant traps, but they never seemed to go away. Finally the day came where I got to move out! I cleaned my apartment thoroughly and ended up finding a condom wrapper under the vent from the previous owner. I was disgusted. I set up a walk through before moving out to make sure I wasn't getting any deductions form my security deposit for things that weren't my fault. The property manager never showed up. I went to her office and just left my keys there. I'm so glad to be done with this place. I would not recommend living here. more
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