We booked a reservation to take us from the airport to our sons house. We were told it would be a half hour wait. After 20 minutes they called our name. The driver told us to hurry up. He told us we would b his last dip off. Ten to fifteen minutes later he told us he was sorry but dispatch said they had other people waiting longer and the had too much luggage for us to fit. He politely asked us to get off and took all of our luggage out of the van. I asked him how long we would have to wait and he said don't know it's a busy time. We went back to the desk and waited in line 20 minutes while other customers complained about the service before deciding this was ridiculous. We walked over to yellow cab whoIMMEDIATELY put us In a cab with a very nice driver.
Whatever you do do not use express shuttle
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