Collin Casson called prior to arrival and arrived at his ETA. He cleaned the dishwasher vent line of grease and gunk buildup very quickly and was extremely polite. Answered questions about what he found and explained how the build up occurs. He also answered questions I had about water filtration vs water softening. Said they represent Flowtech and are the warranty repair provider for them. Will check them out on Consumer Reports as I am looking for a great improvement in our lousy water from DWP!!! Once again, Collin was GREAT!!!
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