The bay window began leaking within several months of its spring 2011 installation. Mr. Brady charged for some of his tinkering as he futilely attempted to locate the source of the leak. The manufacturer sent representatives here twice and determined each time that the bay window was not correctly installed, nullifying their warranty. When informed about that verdict, Mr. Brady screamed epithets about manufacturers always blaming contractors. He even cursed us out. Subsequent on-site reviews by the township bldg inspector and a structural engineer confirmed that the bay window was not correctly anchored to the house wall (it is sagging) and lacks the proper weather protection. Our elderly, ailing parents deserved better service than what Mr. Brady provided.
more