I had an issue with my master bath. The water would not come out of the faucet in the tub nor out of the shower head. I scheduled my appointment online and was called by a Mr. Rooter representative within 2 hours to schedule an appointment. The technician was Zach and he not only arrived early in the time window but was very professional and friendly. He presented his business card first thing and asked me what it was he could help me with. He covered his shoes before entering my home so as not to cause any damage or staining to my carpet. He then checked out my shower and within five minutes told me that he believed I just needed to have the pipes cleaned out and gave me an estimate. I agreed to have him go ahead and service the shower. Within an hour my shower was back up and running and I had a piece of metal that had been wedged in the pipe preventing the water from coming out the faucet and shower as a souvenir. I will definitely be calling Mr. Rooter again for any plumbing needs I may have and will gladly recommend them to anyone in need of a great plumber. Thanks Mr. Rooter!!
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