Horrible experience. Would not recommend to anyone. When I told Bruce on our bad experience with his agents-instead of him saying "what can we do to fix this" his response was "where do you want me to transfer your policy????? Really that's your customer service. I have several Co workers who say they have similar experience there as well. No one smiles and can feel the tension between the two agents. They don't even want to communicate with each other.
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