Aquarius has customer service figured out. Everyone we worked with on our purchase and installation went out of their way to ensure our complete satisfaction. Computer glitches that might have derailed some organizations, were handled deftly, swiftly and in such manner as to impress me with their concern for customer satisfaction. I must offer special recognition to Dave, our plumber/installer. His attention to detail and his drive to ensure the installation was done 'right', as opposed to just being done so he could get out of there impressed me no end. Probably because I see such qualities expended so seldom these days. Our installation proved more difficult than anticipated, and in my estimation Dave went above and beyond as we worked through several issues to find solutions. Never once did I hear a complaint; rather, he offered ideas, options and work-arounds designed to ensure our installation met both his, and our, high standards. I find, unfortunately, the superior level of customer service provided by Aquarius to be rather rare. They truly earned this superlative review.
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