Tom came to my home to look at my faulty furnace. Not only was he a cheerful and engaging guy, he provided the most in depth overview of my furnace, it's needs and my role in its maintenance. Most Tech's just do their jobs and move on, but Tom went above the norm in his helpfulness in ensuring we got the most out of the Furnace. He gives the HVAC Tech world a good name. Aiello is lucky to have him.
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