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hurt by horrible service - Review by Guest | Avas Flowers

Avas Flowers

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hurt by horrible service 10/28/2016

Ava Florist doesn't even deserve 1 star I am writing because I am very disappointed in the way my order request was handled and not carried out. I ordered flowers for my uncles service in Oklahoma. Spoke with 3 different people promising and confirming my request can and would be taken care of. "Not to worry". Well imagine my surprise and disappointment when I arrived for my uncles service and there were NO flowers. After I was promised I would be satisfied. This is something that can not be fixed. I would NEVER order flowers from this company again and I hope this NEVER happens to another person. Now I hope I get my full refund of over $300. The customer service (orders) need to be addressed and trained to take orders correctly and never make promises the company can't keep. Remember this is already a difficult time and then to have to deal with mess ups like this only adds to the pain and hurt. Thank you for making a bad day even worse with your incompetence more
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