I had an appointment for 10 a.m. After a brief preliminary exam I was sent back to the waiting room. After almost 45 minutes I was taken to an exam room to wait for Dr. Stopak. At 11:15 he still had not appeared. Besides an emergency of some kind, there is no valid excuse for anyone to have to wait an hour and 15 minutes for the doctor, who still hadn't appeared. I left the office and do not intend to return. Although my experiences in the past with Columbia Eye Associates has generally been positive, I do not think it's acceptable to have to wait that long--with no real explanation other than "running behind schedule."
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