We were happy to see the doctor for the first time but our excitement ended 10 seconds after walking into the building. Rachel received us with a lack of enthusiasm, talked down to us, was in a very bad mood, raised her voice at us, and did very little to help us until she noticed we were about to leave. We literally almost left the building and never came back. Also, right before our appointment the nurse who called out our name didn't even say hello, walked us to our room and didn't even say a word. People expect to be treated nicely. Especially sick people.
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