Had a roof put on end of August 2014. Problems with it going on initially. (Time lines behind, cleanup not done daily as they promised, and actually took a week to even occur, tons of debris actually left too)
Mid July 2015 it leaks badly. Reach out to them, am told I will be seen too that day. Doesn't happen. Reached out that evening, he explained he was busy and would come out later in week. No show, had to reach out to him again. Same story that Monday, and then that Thursday.
Sent an email with disappointment, told he doesn't blow off or stand up customers...but no time table given. Waited 5 days, emailed him again asking for a time since he didn't provide. No response.
They are quick to require your upfront "half" of cost deposit, slow to act, slower to clean up and leave you hanging if there is a problem.
Others in my area who had their rooves replaced by this company report other issues as well, and similar non-responsiveness.
BBB complaint filed, about to take further, possibly legal action.
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