i'm glad I canceled my service wired to them installing it. They were scheduled to come out between 10 AM and 12 PM today to install my service. I call customer service at only to be told that they came early and couldn't access my apartment complex. That's a total lie! Even if they did, no one called to say they were coming early. Then, they said I could reschedule. Mind you, I've already waited 10 days after I submitted my order for them to come. Then I was told well you can wait as they're on their way to another job. They didn't give me a timeframe, and just said they could come sometime after 2:00 PM. I promptly t then I was told well you can wait as they're on their way to another job. They didn't give me a timeframe, and just said they could come sometime after 2:00 PM. I told them to cancel my order. I'm going with xfinity instead. At least I know they can access my complex
Don't use CCI! I never give reviews, but this company needs to change their practices or close permanently.
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