First, the company gave me an "incredible deal" for $1798 it put gutters on our Sinclair. It seemed reasonable, and I felt empathy for the toothless salesman, which was my first mistake. The salesman told me the company had the perfect color match and showed me the color, and I thought we were good to go.
After installation, we realized the color was really yellow and did not match at all. The owner came out and claimed that we had a "verbal agreement" to change the color, even though he knew it didn't match. He said that the salesman had been fired and gave us a deal for $200 less than he was allowed to. He then said that if we wanted the right color we would need to pay $400 more. We were not happy but told him via text that was fine. He never responded, so we assumed he forgot about it, and at this point we didn't care. TWO MONTHS later, our dog walker tells me that there were people at my house taking down my gutters; she asked if they were supposed to be there. He never even communicated that they were coming, so NO they were not supposed to be there.
Then he shows up on my driveway tonight, telling me he needs the $400 to pay his workers or else he will put a lien on my house. He claims he has called "several times" (no record of this either).
This is a very long story to say, if you are considering gutters STAY AWAY FROM RS gutters. Service is poor and unprofessional.
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