Scott did a thorough job on our heating and air conditioner. We have been using Signature for about a year and are very happy with their overall customer service, and technician's capabilities - specifically Scott. He is very knowledgeable, not pushy and honest. Not a typical sales person who is just trying to sell you things that you may not need. He also seemed to know a lot about our propane/heating unit and air conditioning system and knew exactly why it wasn't working properly. He was not here long but seemed to take the amount of time he needed to fix it and no more/less. He expained in details the problem and was eager to answer any questions. You could tell he had years of experience since he knew a lot about other brands, companies out there and their advantages/disadvantages. Scott had a lot of advice/suggestions without making us feel as though they were ripping us off.
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