I truly appreciate the professionalism shown at your office. I also appreciate that your staff is prompt and sticks to the schedule, which shows respect of everyone's time.
The one area I would recommend be worked on is the accounting. We recently requested a statement and a balance sheet and upon review the documents didn't tie into one another. We had to match the items against payments to understand what our balance was. It should be easily viewed and understandable and it was not.
I want to give a special Thank You to Ciara, our technician, she made our visits very comfortable. She explained everything and answered any questions we had. We are in our final steps of treatment and I couldn't be more pleased with my son's beautiful smile. Thank you.
more