Awesome experience. had the opportunity to work with Theresa, the internet mgr.. I was in the market for a Roush for over a month. got the run arounds from other Roush dealers in California. I made that one phone call at Lithia Ford and felt I was at the right dealer. wanted a white or grey color... never would think I would drive away in a black one! sale was partially done over the phone and emails. The part that sold me, Theresa was using FaceTime to show the car. being I was from San Francisco I wasn't wasting 4hours to kick tires. Best part coming into the dealer and meeting all the friendly staff and behind scene people. Felt like the red carpet treatment was rolled out. No pressure tactics just all about customer service and personable staff. Thank you Cal, Theresa, Vic, and Tony.
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