Mr. Philpott greeted me with courtesy and exemplified a demeanor of genuine concern for protecting my home as he entered it from the raining weather by placing on foot covers. He was very professional, exhibited expertise, and competence of the heating system. He knowledgeably provided me with answers, a very thorough write up, as well as pictures, pertaining to my concerns. Without hesitancy he willingly acknowledged my questions and concerns. I would like to thank Mr. Philpott for his expertise, excellent customer service, and a demeanor of professionalism. Mr. Philpott is truly an asset to your organization.
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