Detlef was very serious and all business. He assured us that we did not need to pout down tarps or help in any way as he had it cover which he did. When he completed his work every thing was put backlist as he found it one could not tell that he had bee there other than the toilet no longer over flowed. The dispatcher said that she was sending the best, Detlef is the best. I sent this a second time as I am not sure that it went the first time.
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