I had Richard (3555) from Roto-Rooter come out to my house this morning to clear my floor drain and my toilet. While he was here, I had him replace the wax ring under my toilet. He was fantastic. Richard was professional and personable. He explained how everything worked, what my problems were, how easy they were to fix and the prices before he did any work. I really appreciated that he took the time to talk to me. He made me feel like I wasn't an idiot even though I couldn't fix it on my own. He seemed genuinely happy to help me. Great job, Richard! I'll definitely call you again if I have any other problems.
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