Patrick Cane was a fine example of how all your technicians seem to be.
He was courteous. easy to talk to, right on time, well spoken, clean
and used booties when entering my home.
All his feed backs were understandable, and indicative of the kind of thorough job I have come to expect from Aiello.
Just one thing....one of his feedback comments was that There was insulation falling off the supply trunk duct work. I thought I could take care of it, but it's location (in the attic) was very hard for me to to access it and when I did (if I was looking at the same thing that Patrick commented on) saw on such thing.
In retrospect, I should have asked Patrick to take care of it. That would have been the right thing to do.
If this is a critical issue and Patrick could take care of it, without any additional cost, that would be great.
Thank you...fine service
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