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Awful ownership and customer service - Review by Guest | Royal Oak Heating And Cooling

Royal Oak Heating And Cooling

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Awful ownership and customer service 6/17/2014

Horrible customer service. They refused to honor a $94.00 AC tune up. Nowhere on the coupon does it say "plus materials". Only states $94.00 per service call not $94.00 for service and parts. My entire call ended up being $208.00. When I called to explain my issue and get an explanation the owner actually got irate and told me and I am direct quoting "Maybe you should have been home instead of your husband". Seriously, this is how a customer is treated, by being belittled. more
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