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Great Service! - Review by Guest | Electric Motor Specialties Inc

Electric Motor Specialties Inc

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Great Service! 3/25/2014

I am a hobbyist woodworker and had a 5hp Leeson motor that stopped working. I found EMS from Leeson's web page of certified service centers. It was the closest to my location so I gave them a call. Martha was professional, courteous, and despite how busy she was, still took the time to patiently answer all my questions. The technicians tested my motor, diagnosed the problem and Martha called me by the end of the same day with a quote to fix it. I was impressed even further when I called back and she had already researched the cost of an exact replacement motor just in-case I wanted to go that route. I chose to fix mine and the entire process and how it was done was fully explained to me. The turn-around time was way less than I expected and the motor looks and runs like brand new! When I picked the motor up, one of the techs stopped what he was doing just to give me some details about it and what I could expect. Martha alone is worth the trip and I feel completely confident in recommending this business. more
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