Bought a $30k travel trailer. During sale, both sales and service said missing and damaged items on brand new unit would be repaired before delivery. Made the enormous mistake of accepting delivery when all was not repaired. It has been a nightmare with their service department to get the parts ordered. Promises made by Cheryl the Service Manager not kept, outright lies in some cases. Neither General Manager nor Sales Manager attempted to resolve. No one apologized, no followup calls, we had to keep calling and emailing them. They completely ignored us. They acted like they were doing us a favor doing anything! Evergreen HO couldn't do anything. Now, to get corrections made, unit must go back to dealer after waiting for 45 days for parts.
When you buy an RV or Travel Trailer, don't take possession until all is right! And by all means, don't buy from Happy Daze, Sacramento CA!
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