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Horrible customer service - Review by Guest | Consolidated Communications

Consolidated Communications

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Horrible customer service 10/16/2014

I have had no service for almost 3 days now because if your phone line is dead, your Internet or tv service is dead along with it. The service people on the phone have a complacent attitude and basically tell you it takes 24-48 hours for repair and then whe.n the 48 hours has passed they just don't know or care and whine that there are a lot of outtages and they are working as fast as they can. Not only have I never seen worse utility service, the phone techs are unsurpassed as being the most deadpan depressing unhelpful agents I have spoken to. They deserve zero stars and I might mention today is exactly one month of being their customer. No bad weather to blame on these "mass outtages". I am nauseated to think I entered a 12 month contract with these inept jackasses. more
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