Great experience! My furnace went out this morning and of course it was 2 degrees outside. I called Pyro knowing they're a reputable company and within an hour of my call I had Rick Boitos (Service/Install Tech) at my door who quickly assessed the issue. My blower had gone out - which left me with a few decisions...do I fix the problem for a minimal cost or do I replace my 15 year old furnace. I asked to get a price on a new furnace and within 20 minutes I had the owner David Schmidt at my door. Dave went over all the options and clearly listened to my needs before presenting a solution. Dave was not 'pushy' and helped me weigh out my options. I chose to install a new furnace. Noon comes around and (2) professional installers arrived (Mike Vaccaro and Rusty Taylor) with all needed and they 'masked' off my floors to avoid a mess. Mike and Rusty were excellent and went above and beyond what they should. They stayed until 6:30 to make sure my family was warm. Highly recommend
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