normally i don't like meeting w/ the A/C techs that come to our house b/c they generally use a lot of technical jargon and often talk down to you if you don't understand right away (esp. if you are female). But Chris S. was great, he was able to explain so even a layman, like myself, could understand what was going on w/ my AC and did not mind at all that i asked questions. he also told me about a new product for my A/C that could help with my allergies. thanks Chris!
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