5 Stars: Price, Slab Layout, and Seams
3 Stars: Installation
1 Star: Customer Service (extremely poor)
Would I recommend Bedrock to a friend? Regrettably, no
My Experience: 2 sink holes mis-cut. Installer's dropped one of the sinks breaking it requiring a 2nd visit when the replacement sink arrived. Drill bits for faucet holes broke during 2nd visit, no new bits on truck so a 3rd visit required.
The customer service (Alan) was as bad as it gets. For each return visit I was put at the bottom of the que waiting up to an additional 2 1/2 weeks for an appt. Alan was also not an honest person to deal with. He told me he had contacted AP Granite about my bowed (1/8") slab, then admitted that he hadn't and that I was not a priority to him. That left me speechless!
Bedrock advertises "Unbeatable deals, outstanding customer service, superior fabrication ability and top notch installation". They fall far short of their goal
more