We used Shafer services several years ago and decided to call them again because of their quick response, honesty and friendly approach. We were able to have a representative, Greg W., come out the same day we called about our non functioning heater. Greg was thorough with his inspection and detailed on all the information he gave us, including options, a temporary fix and other possible outcomes.
We are happy with are decision with Shafer services and look forward to working with them on our big home item purchase - which will be to replace an old heating unit. The value of the warranty and follow-up services and the knowledgeable representative made the decision easier for us. We look forward to speaking with Gregg (another rep) about the details in purchasing a unit.
For now, Thanks Greg W. and Shafer Services.
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