We were very happy to work with Nick Jarman of Findwell. As first-time home buyers, Nick ensured that the entire process was relatively stress-free.
Nick proved responsive and knowledgeable. Whether touring houses or discussing negotiations, Nick listened first and then offered insight. By understanding us, Nick was better able to help us buy the house we had long sought.
He was excellent at making himself available - both to show homes and to answers our many questions - and was always pleasant to deal with, never appearing inconvenienced or too busy. He was always willing and able to accommodate our schedules and hustled to make things happen. For example, the house we ultimately bought came on the market less than an hour before we were scheduled to see other homes; Nick was able to quickly contact the seller and schedule a viewing, accommodating our last-minute request. When it came to making offers on houses, Nick was prompt and flexible, and let us offer what we felt was reasonable without any pressure.
From negotiations to closing, Nick kept us informed and helped guide us through the entire house-buying process. He also remembered the small things, from requesting blueprints from the sellers to making time to reshow us a home. He continuously proved courteous and eager to make our purchase go smoothly and efficiently.
Most importantly, we had confidence and trust in Nick. He was straightforward, candid, and always transparent in his interactions with us, as well as the selling agents.
With respect to using Findwell as opposed to a traditional agent, I highly recommend Findwell. It was wonderful getting 1.5% commission back, while feeling like we didn't sacrifice anything with respect to service. While Findwell's model is similar to Redfin's - which we used before switching to Findwell - we preferred Findwell, believing it provided superior customer service.
Overall, we were very pleased with our experience and would happily recommend Nick and Findwell to family and friends.
more