Gouged my wife because she didn't know any better. Was @ house 20 minutes and this "professional" could only recommend changing the filter. Problem still not solved! Spoke with Mark called, me a "dumbass" swore a few choice words and hung up on me. STAY AWAY !!! My wife figured it out 3 days later - took her 20 seconds to solve what the "professional" couldn't figure out. USE SOMEBODY else!!. By the way Mark - I get the "run the fan constantly theory" your guy NEVER even mentioned that., besides that wasn't the problem..
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