Clean, safe with nice staff but . . .
1. They can change the terms of your agreement with only a 10 days' notice - and they will. 2. The alarms go off constantly - we are talking about ear-splitting, migraine-inducing, louder-than-an-ambulance noise. And have you ever tried to sort through your junk to donate it or whatever, while having to listen to AWFUL and loud radio music constantly playing on the speakers??
3. There is nowhere to toss trash. They've now locked their trash cans and threaten you with a $100 fine if you leave anything there. 4. Most people do not have their own carts to transport items upstairs or downstairs. They lock their carts up so you have to go to the office and hand over your id cards - if they are there -- to use one of the four carts - unless one or two is simply left unlocked.
5. There is no temperature control on the 2nd floor. It's wildly hot in the summertime. I've had plastic items melt. 6. They try to "milk" you with a Requirement to buy expensive rental insurance - at a time when you probably could afford it least.
7. I find that the area and the facility is very safe and clean, but not cheap. Relatively expensive, but probably not as bad as nearby Huntington Beach.
You can do a lot better on all counts above at storages in Garden Grove, and maybe Orange.
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