Couldn't have been happier with McCarthy Services or Randy L. the plumber who came to our home. I had a leaking pressure reducer and a broken hose bib shut off. Randy also recommended and replaced the main water shutoff as it was the same age and type as the one which had failed on the hose bib. I was able to call McCarthy on Thursday and have Randy come to our home the next day. Bonus* On Friday, I even received a call that Randy was done on a nearby job earlier than anticipated and could come to my home earlier than scheduled if that was convenient for me.* It was and I was delighted. Once Randy arrived he was polite, courteous, and clearly knowledgeable. He also was Respectful of our home, making sure to don boot covers as he entered and taking care to close the door and be mindful of our pets. Upon examination, Randy walked me through my plumbing issues and what needed to be done then quoted me what I deemed to be a very fair price. Upon my agreement, Randy quickly got to work. He was pleasant to chat with and didn't seem to mind my occassional inquiries. All in all he wrapped up the job in what seemed like a flash, cleaned the area better than it had been prior to his arrival and was out the door leaving me completely satisfied and with a good portion of my Friday afternoon left. I even had him quote me for another job which I anticipate having Randy and McCarthy do once the holidays are past. Couldn't be happier with this great plumber and company. I highly recommend both. Oh, and I should mention; I called McCarthy for this repair based on a previous experience with them in which they showed their honesty and integrity. About a year ago, I had a different plumber (name unrecalled) from McCarthy come to look at a leak beneath my kitchen sink. He advised me that my problem was actually my faucet assembly and that the manufacturers warranty should cover the replacement. He even apologized for having to charge for the service call. Needless to say it was well worth the price and I saved a good deal of money.
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